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Shipping Policy

Thank you for shopping with [Gemstone Jewelry]. We are committed to delivering your jewelry safely and quickly across Pakistan.

Order Processing Time

All orders are processed within 1–2 working days after confirmation.

• Customized or made-to-order jewelry may take 3–7 working days.

• Orders placed on weekends or public holidays will be processed on the next working day.

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Delivery Time

We ship all over Pakistan.

• Major Cities (Karachi, Lahore, Islamabad, Rawalpindi): 2–4 working days

• Other Cities & Remote Areas: 3–6 working days

Delivery timelines may vary during sale periods or due to courier delays.

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Shipping Charges

• Flat shipping rate: Rs. ___
  OR

• Free delivery on orders above Rs. ___

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Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure someone is available to receive the parcel. Courier companies usually attempt delivery 2 times only.

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Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.

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Packaging

All jewelry is packed in secure, protective packaging to ensure safe delivery.
For security reasons, parcels are packed in discreet outer packaging.

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Failed Delivery / Non-Acceptance

If a customer refuses to accept the parcel without valid reason, we reserve the right to:

• Cancel future COD orders

• Charge advance payment for next orders

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